
Frequently asked questions
Refills are provided at every appointment and sufficient until the next appointment. If your pharmacy states this is not the case, have them contact our office with the request. Do not contact us as that will only delay this process.
Absolutely, simply have them call our office.
Medications are only adjusted during office visits. If you feel you need a change in your medication, please contact the office to schedule an appointment.
Due to the demand for appointments, we ask for 24 hours notice (M-F) or a $75 fee is assessed. As our office is not open on the weekends, notification on Sat or Sun for a Monday appointment would not count. This policy is strictly enforced in order to allow patients that need urgent care, to be able to receive it. Giving us 24 hours notice enables us to fill these slots and improve patient care for all our patients.
Your follow up appointment will most likely be scheduled at the end of your prior appointment. In the event this doesn't happen, you can contact the office by calling or messaging through the Spruce app.
Due to the COVID-19 pandemic, all appointments are conducted via Telehealth. Patients download the free Spruce Communications app and are able to have appointments on their phone, tablet, or computer.